Your laptop may not be charging because not all USB-C ports support charging, meaning the host system must explicitly support USB Power Delivery (PD) on the connected port. Additionally, the docking station must be fully powered on to pass a charge to your laptop.   

How to Verify Port and Power Status for Charging  

• Verify whether your computer supports Power Delivery (PD) over USB-C, and identify which port (s) support this functionality if multiple USB-C ports are present on your device.
• Check that the docking station is turned on and receiving power. Depending on the specific model of your Plugable dock, a blue or white light should illuminate to indicate that the dock is powered.

Applicable To

• USB-C docking stations and laptops supporting USB Power Delivery (PD)
• UD-CAM, UD-ULTC4K, UD-ULTCDL, UD-7400PD, UD-3900C4, UD-6950PDH, UD-3900PDZ, UD-6950PDZ, UD-CA1A, UD-MSTH2, etc.